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Terms of Service

Last updated: January 2026

1. Agreement to Terms

By accessing or using SwarmLearn AI's website and services (“Services”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, you may not access or use the Services.

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on this page. Your continued use of the Services after such modifications constitutes your acceptance of the updated Terms.

2. Description of Services

SwarmLearn AI provides data annotation, validation, and evaluation services for artificial intelligence and machine learning projects. Our Services include:

  • Data annotation and labeling
  • Data validation and quality assurance
  • Model evaluation and testing
  • Consulting and professional services
  • Related software tools and platforms

3. Eligibility

You must be at least 18 years old and capable of entering into legally binding contracts to use our Services. By using the Services, you represent and warrant that you meet these requirements.

4. User Accounts

4.1 Account Creation

To access certain features of our Services, you may need to create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate.

4.2 Account Security

You are responsible for safeguarding your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

5. Acceptable Use

5.1 Permitted Uses

You may use our Services solely for lawful purposes and in accordance with these Terms.

5.2 Prohibited Conduct

You agree not to:

  • Use the Services in violation of any applicable laws or regulations
  • Impersonate any person or entity or misrepresent your affiliation
  • Interfere with or disrupt the Services or servers
  • Attempt to gain unauthorized access to any portion of the Services
  • Use the Services to transmit malicious code or content
  • Scrape, crawl, or spider any portion of the Services
  • Reverse engineer or attempt to extract source code

6. Intellectual Property

6.1 Our Content

All content on our website, including text, graphics, logos, images, and software, is the property of SwarmLearn AI or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our express written consent.

6.2 Your Data

You retain all ownership rights to data and content you submit to our Services. By submitting data, you grant us a license to use, process, and store such data solely for the purpose of providing the Services to you.

7. Payment Terms

For paid Services, you agree to pay all fees as specified in your service agreement or order form. Payment terms are as follows:

  • Fees are non-refundable except as expressly stated
  • Payment is due within 30 days of invoice date
  • Late payments may incur interest at 1.5% per month
  • We may suspend Services for non-payment

8. Confidentiality

Both parties agree to maintain the confidentiality of proprietary information received from the other party. Confidential information includes business plans, technical data, customer information, and any non-public information marked as confidential.

Obligations of confidentiality survive termination of these Terms for a period of three (3) years.

9. Warranties and Disclaimers

9.1 Service Warranties

SwarmLearn AI warrants that Services will be performed with reasonable skill and care in accordance with industry standards.

9.2 Disclaimer

EXCEPT AS EXPRESSLY WARRANTED, THE SERVICES ARE PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SWARMLEARN AI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR USE, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE SERVICES.

Our total liability shall not exceed the amount paid by you for the Services during the twelve (12) months preceding the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless SwarmLearn AI and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising out of or related to:

  • Your use of the Services
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Data or content you submit to the Services

12. Term and Termination

These Terms remain in effect until terminated. Either party may terminate the agreement:

  • For convenience with thirty (30) days written notice
  • For material breach if not cured within fifteen (15) days
  • Immediately if required by law

Sections regarding intellectual property, confidentiality, limitation of liability, and indemnification survive termination.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the state or federal courts located in San Francisco, California.

14. Dispute Resolution

Before initiating legal proceedings, parties agree to attempt to resolve disputes through good faith negotiations. If negotiations fail, disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

15. Miscellaneous

  • Entire Agreement: These Terms constitute the entire agreement between the parties
  • Severability: If any provision is found unenforceable, the remaining provisions remain in effect
  • Waiver: Failure to enforce any right does not constitute a waiver
  • Assignment: You may not assign these Terms without our prior written consent
  • Force Majeure: Neither party is liable for delays caused by events beyond reasonable control

16. Contact Information

For questions about these Terms of Service, please contact us at:

Email: legal@swarmlearn.ai

Address: San Francisco, CA